Privacy Policy

Last updated: February 1, 2026

This Privacy Policy explains how CHAKER MEMMADI EI ("Company", "we", "us", or "our") collects, uses, and protects personal data when you use BackWatcher (the "Application"), a desktop software application available to the public (B2C).

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) in Europe and relevant United States privacy laws.

1. Data Controller

Company name: CHAKER MEMMADI EI

Application name: BackWatcher

Contact email: [email protected]

Chaker acts as the data controller for personal data processed through BackWatcher.

2. Personal Data We Collect

We collect only data that is strictly necessary to operate the Application.

2.1 Data You Provide Directly

• Email address
• Billing information (such as invoicing details and payment-related identifiers provided via our payment processors)

We do not store raw credit card numbers. Payments are handled by secure third-party payment provider STRIPE.

2.2 Automatically Collected Data

• Analytics and usage data (e.g. feature usage, application performance)
• Technical data (such as device type, operating system, application version)
• IP address (used for security, analytics, and fraud prevention)

2.3 Local Processing & Webcam Data

BackWatcher is a desktop application designed with privacy by design principles.

When using features that involve the webcam or image analysis:

• No webcam images or video streams are recorded, saved, or transmitted by the Application
• All image processing is performed locally on the user's device
• Webcam data is processed in real time only, exclusively for the purpose of providing the Application's functionality
• No screenshots, frames, images, or video files are stored on our servers
• No biometric or facial recognition data is collected, stored, or analyzed

At no point does BackWatcher upload webcam images, video content, or derived visual data to external servers.

2.4 Website vs Application Data Processing

The BackWatcher website and the desktop Application have different data processing behaviors:

• The website may use cookies and analytics technologies as described in this Privacy Policy
• The desktop Application does not use cookies and does not track users across applications or websites
• Application analytics are limited to technical and usage metrics and do not include personal visual data

3. Purposes of Processing

We process personal data for the following purposes:

• License management and verification
• Billing and invoicing
• Customer support and communications
• Application analytics and performance monitoring
• Statistical analysis and service improvement
• Security, abuse prevention, and fraud detection

We do not sell or rent personal data under any circumstances.

4. Legal Basis (GDPR)

Under GDPR, our legal bases for processing are:

• Contractual necessity – to provide the Application and manage licenses and billing
• Legitimate interests – analytics, security, service improvement
• Legal obligation – accounting and compliance requirements
• Consent – where required (e.g. analytics cookies)

5. Cookies & Analytics

BackWatcher uses analytics cookies or similar technologies (including Google Analytics 4 and PostHog) to understand how the Application and website are used and to improve performance.

These cookies:

• Do not track users across third-party services
• Are used for aggregated analytics only
• Are not used for advertising or profiling

Where required by law, users are informed and consent is obtained.

6. Data Sharing

We share personal data only when necessary, and strictly with trusted service providers, such as:

• Payment processors (for billing and subscriptions)
• Hosting and infrastructure providers
• Analytics services

These providers process data on our behalf, under contractual confidentiality and data protection obligations.

International Transfers

Some service providers may be located outside the European Union (including the United States). In such cases, we rely on appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions where applicable

7. Data Retention

We retain personal data only for as long as necessary:

• Account and license data: for the duration of the active license
• Billing data: as required by accounting and legal obligations
• Analytics data: stored in aggregated or anonymized form when possible

When data is no longer required, it is securely deleted or anonymized.

8. Security Measures

We implement reasonable technical and organizational measures to protect personal data, including:

• Encrypted data transmission (TLS)
• Restricted access to production systems
• Separation of billing and application data
• Regular system updates and monitoring

No system is 100% secure, but we continuously improve our safeguards.

9. Your Rights (EU & US)

Depending on your location, you may have the following rights:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability (GDPR)
• Withdraw consent at any time

To exercise your rights, contact: [email protected]

We respond within legally required timeframes.

10. Children's Privacy

BackWatcher is not intended for children under 16 years of age, and we do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available, and material changes will be communicated where required.

12. Contact